Smartsheet raises $52.1 million in series F round to bolster enterprise collaboration

Smartsheet, a software as a service (SaaS) collaboration platform based in Washington, has raised $52.1 million (£40.2m) in series F funding.

The company said the capital will be used to accelerate product, sales, marketing and infrastructure to support its platform ‘building upon an already solid financial position with low cash burn’.

Smartsheet’s product enables enterprise-wide collaboration through file sharing, alerts and reminders to enable ‘all notes, comments, files, and...

By James Bourne, 24 May 2017, 0 comments. Categories: Collaboration, M&A, Productivity.

More than nine in 10 IT pros see automation as necessary across the enterprise

94% of respondents polled by IT solutions provider BMC Software say they expect automation to move from IT across the whole business by 2020.

The study, which polled 650 IT decision makers across 12 countries, also found that for three quarters (73%) of respondents, businesses who do not embrace IT automation as an overall strategy within five years will go bust within 10 years.

Looking at enterprise architects in particular, there are plenty of hurdles obstructing their path, with lack of necessary budget...

By James Bourne, 17 May 2017, 0 comments. Categories: CIO, Cloud , Productivity.

Gartner argues medicine, law and IT may be affected by the rise of the robots by 2022

Gartner has given a tentative guideline of 2022 as when smart machines and robots may replace highly trained professionals in medicine, law and IT, according to the firm’s latest missive.

The analyst house argues there is a fear of skilled practices becoming ‘utilities’ through the rise of artificial intelligence (AI). One example Gartner uses is through law; if an enterprise uses a smart machine which substitutes for a lawyer, after the first long and expensive period of training, the...

By James Bourne, 09 May 2017, 0 comments. Categories: App Platforms, Collaboration, Employees, Productivity.

We’re not worried about AI…it will allow us to work more flexibly, say employees

Two pieces of research have hit this publication’s inbox which give a further indication to the rise of artificial intelligence (AI) among businesses and employees. A study from Adecco found that almost half of employees (48%) surveyed believed AI would enable them to work more flexibly, while research from Rocket Fuel argued the majority of millennials say it can help brands in terms of informing better buying decisions.

The Adecco research, which polled 1,000 board level executives and 1,000 workers...

By James Bourne, 25 April 2017, 0 comments. Categories: Applications, Employees, IoT, Productivity.

Quarterly PC shipments fall to lowest levels since 2007, Gartner says

Worldwide PC shipments fell below 63 million units in the first quarter of 2017 for the first time since 2007, according to the latest note from Gartner.

Gartner says consumers refrain from replacing their older PCs while some have completely abandoned the PC market altogether. Though there is a weak demand on one end, Gartner adds the business segment still sees the PC as an important device and it is the main work device for businesses.

Mikako Kitagawa, principal analyst at Gartner, said: “The market...

By Enterprise AppsTech, 13 April 2017, 0 comments. Categories: Enterprise Mobility, Productivity, Research.

Striking the balance between push notifications and in-app notifications in enterprise apps

I won’t lie - the thrill of receiving one of Facebook’s coveted little red circle notifications brings me more excitement than it really should. When those Facebook notifications pile up, I cannot wait to dive in and see who commented on my weekend’s wine tasting activities or tagged me in an unfortunately-now-public photo. There is something to be said for the effectiveness at which Facebook notifications spur me into the action of spending time on the platform. However, many apps...

By Natalie Lambert, 10 April 2017, 0 comments. Categories: Applications, Development, Employees, Enterprise Mobility, Productivity.

Why bots will become one of the biggest drivers of workplace efficiency

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Chatbots are one of the hottest trends at the moment and they are quickly expanding into workplaces around the world. As of mid-2016, there were about 170 venture capital funded chatbot startups and this has continued into 2017. In enterprises we are already seeing their use for customer relationship management, with AT&T and American Express among some of the bigger names to have begun using them. While CRM is a clear use case, bots also have the potential for efficiency...

By David Lee, 06 April 2017, 0 comments. Categories: App Platforms, Collaboration, Enterprise Mobility, Productivity.

Three strategies to reduce your database total cost of ownership

If your company is like most companies, you have an Oracle database problem. You might be using more databases and versions of databases than your company is aware of. And there is a good chance you’re running databases under the false belief they’re all fully supported. Either way, many companies face big risks with neglected database systems. Let’s take a closer look.

In a recent enterprise Oracle database survey conducted by Rimini, we discovered that most...

By Hari Candadai, 29 March 2017, 0 comments. Categories: CIO, Cloud , Productivity.

‘Untapped potential’ for AI in the enterprise clear in new report

Artificial intelligence (AI) is becoming ever more pervasive in the enterprise - and a new study from InsideSales.com argues that while more than half of respondents say they don’t use AI at work, the ‘untapped potential’ is certainly evident.

The findings, which appear in a new report on the state of artificial intelligence in the UK in 2017, found 56% of the more than 250 consumers polled believe they do not use AI in the workplace. Other findings show mixed feelings among survey...

By James Bourne, 27 March 2017, 0 comments. Categories: Collaboration, Employees, Productivity.

Organisations are moving towards Slack – but what about the enterprise apps alongside it?

Slack is rapidly becoming one of the most popular enterprise apps – but which is the most popular enterprise app within Slack?

Meet Drum. The UK-based company, which offers a cloud-based web meeting platform, is one of the most frequently used in the ‘plug into the grid’ section of Slack’s app directory. In other words, among the apps which the Vancouver-founded company cite as the best fit for its

By James Bourne, 21 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

In EMM, mobile maturity brings profitability

Not all enterprise mobile apps are created equal.

Look and feel aside, the function of an app can have a significant impact on your bottom line. And yet, according to a recent study, not many enterprises are reaching for the moon with their mobility programs.

As AppsTechNews reports, a new study by Synchronoss Technologies finds that two in five enterprises only use mobility for email, calendar,...

By App47, 17 March 2017, 0 comments. Categories: Enterprise Mobility, Productivity.

How to get the benefits of a self-service portal across to your employees

A self-service portal may be the ideal solution for your service department to help you increase customer satisfaction and lower costs at the same time, but it’s vital that your employees use it and continue to do so well into the future. This article provides a number of tips for setting up a successful self-service portal – and the key to success lie in providing complete communication.

First, though, let’s define what a self-service portal is as referred to here. Very...

Majority of enterprise mobility usage described as ‘entry level’ or ‘opportunistic’

Two in five enterprises polled by Synchronoss Technologies say they only use mobility for email, calendar, and other basics, making them less productive than their more advanced brethren.

The study, which focused on more than 500 enterprises with an even split across the US and UK, put the companies into four buckets. 38% were designated ‘entry level’ – the aforementioned simple provision of remote email and calendar and not much else – while 43% were defined as...

By James Bourne, 06 March 2017, 0 comments. Categories: Collaboration, Data & Analytics, Employees, Enterprise Mobility, Productivity.

MobileIron secures deal with Lenovo as VMware goes down managed service route

MWC Enterprise mobility management (EMM) provider MobileIron has announced a partnership with equipment manufacturing giant Lenovo to help secure and manage PCs and other devices – with one eye on Windows 10.

The deal, announced at Mobile World Congress, means Lenovo customers can purchase MobileIron’s security and management platform alongside their own PCs, tablets, and smartphones. The theory around securing Windows 10 makes sense; given extended support for Windows 7 is set to run out in January 2020, according to Microsoft’s

By James Bourne, 02 March 2017, 0 comments. Categories: Cloud , Enterprise Mobility, Productivity.

Pinpointing productivity and the continued rise of Slack in the enterprise

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MWC At an entertaining session at Mobile World Congress earlier today, the key question arose: is technological innovation and a changing work-life balance actually making us more productive, or are the current breed of enterprise apps just another platform on which to waste time?

The answer came back overwhelmingly for the former; 65% of the audience members polled said that they were more productive now than five years ago. When it came to the most popular apps, Office came out on top...

By James Bourne, 28 February 2017, 0 comments. Categories: CIO, Enterprise Mobility, Productivity.

CenturyLink dips its toes into EMM waters with IBM MaaS360 offering

Communications provider CenturyLink has announced the launch of an enterprise mobility management (EMM) offering giving its customers 24x7x365 support alongside enhanced productivity and reduced security risks.

The company is utilising EMM based on IBM MaaS360 which ‘enables network administrators to deploy devices, deliver productivity apps and enable secure content collaboration on personal or corporate-owned devices with CenturyLink’s onboarding support, service level agreements and technical...

By James Bourne, 24 February 2017, 0 comments. Categories: Enterprise Mobility, IoT, Productivity.

Majority of mobile collaboration firms will support chatbots by end of 2017

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More than half of mobile collaboration providers will support chatbots in their offerings by the end of 2017, according to new analysis from Aragon Research.

The company evaluated 16 major mobile collaboration providers as part of its Tech Spectrum report on the topic, and found that while ‘several’ companies analysed already have chatbot capabilities more will follow before the year’s end.

“Messaging, the core of mobile collaboration, is becoming a top priority in...

By James Bourne, 17 February 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

The three enterprise ‘smart’ app trends that are transforming business processes

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Although we live in an era of breakthrough innovation and entrepreneurship, millions of enterprise employees worldwide kicked off 2017 by continuing to embrace the constraints of desktop computers, old-school legacy business systems or worse, paper-based processes. This reality exists despite more corporations developing their digital transformation and mobility strategies over the previous 12 months.

By Kia Behnia, 30 January 2017, 1 comment. Categories: Applications, App Platforms, Enterprise Mobility, Productivity.

The importance of user adoption when implementing ERP

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Like any of new type of system or process, change management is essential when implementing ERP software. Most managerial staff are aware of this, however, there is one important aspect often overlooked or underestimated that can cause your shiny new system to fall into unraveling disarray. This aspect is human, specifically referred to in this case as ‘user adoption’.

Do not assume you know how employees work

Assuming you know the intricacies of every...

By Lauri Klaus, 27 January 2017, 0 comments. Categories: App Platforms, Cloud , Data & Analytics, Productivity.