The software-defined workplace: What will work look like in 2017?

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In 2016, consumer-facing tools and apps continued to converge with workplace software. Slack announced an integration with Salesforce and consumer brands like Skype and Facebook made progress with their respective enterprise-focused offerings. Today, employee workplace software is slowly looking more like consumer and social apps, which isn’t surprising since employees have become accustomed...

By Natalie Lambert, 24 January 2017, 0 comments. Categories: Employees, Productivity.

Why companies investing in AI today should expect a revenue spike by 2020

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Organisations investing in artificial intelligence (AI) anticipate a 39% revenue rise by 2020, while faster growing firms are more likely to be further ahead in their AI initiatives, according to a new study from IT consulting firm Infosys.

The survey, which polled 1,600 senior business decision makers at large organisations globally, found that alongside the revenue rise, businesses which forge ahead with AI will expect a 37% reduction in costs by 2020. More than three quarters...

By James Bourne, 17 January 2017, 0 comments. Categories: Collaboration, Marketing, Productivity.

Atlassian acquires productivity app Trello for $425m

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Productivity app provider Trello is to be acquired by enterprise software firm Atlassian for $425 million, the two companies have announced.

Trello, which was featured in an Enterprise AppsTech article from 2014 outlining top apps for business executives, was launched five years ago, making it truly a company of the smartphone generation. The company boasts almost 20 million users, including customers such as Google, National...

By James Bourne, 10 January 2017, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, M&A, Productivity.

Five ways to enhance connectivity among a scattered workforce

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The rise of the digital workforce has resulted in a double-edged sword of enhanced flexibility and productivity, offset by increased complexity in staying connected and efficiently collaborating. Yes, today’s workers have an unprecedented range of tools and applications that increase the places, platforms and processes by which they can do their jobs. At the same time, a dispersed workforce introduces new challenges from a communications and collaboration standpoint, not to...

By Andy Nolan, 24 November 2016, 0 comments. Categories: Applications, Employees, Enterprise Mobility, Productivity.

Why it’s time for time management to be transformed by mobility

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The use of Excel spreadsheets and good old fashioned pen and paper for timesheets is still prevalent in organisations, with the data not always reliable as a result, according to a new report.

Almost all workers polled by portfolio management provider Changepoint say they use their smartphones as part of their jobs, yet when it comes to time tracking, Excel and pen and paper still rule the roost.

The findings come from a new study, titled ‘Mobile Keeps Business Moving Forward’,...

By James Bourne, 16 November 2016, 0 comments. Categories: Employees, Enterprise Mobility, Productivity.

For mobile professionals Wi-Fi rules all – even above alcohol, chocolate, and sex

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We’ve all seen the picture of Maslow’s hierarchy of needs with ‘Wi-Fi’ crudely affixed to the bottom of the pyramid ahead of other physiological needs. Its tone is facetious – but a new study from connectivity provider iPass suggests this may be more real than we think.

According to the company’s 2016 Mobile Professional Report, 40% of the more than 1,700 survey respondents said Wi-Fi was their number one daily essential, foregoing alcohol,...

By James Bourne, 15 November 2016, 0 comments. Categories: Employees, Enterprise Mobility, Productivity.

How chatbots can revolutionise the B2B industry: Practical use cases

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Barely a day goes by without hearing about a new use for artificial intelligence (AI). Programmes such as IBM’s Watson have revolutionised what was once thought of as a far-fetched, sci-fi futuristic technology, bringing the power of AI into business’ hands.

Chatbots are one such benefit to come from the advent of more accessible AI. And while they are becoming increasingly popular on platforms such as Facebook Messenger - with the White House even joining in on the party of

By Andy Farmer, 15 November 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Self-service analytics more available than ever – but is usage declining?

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A new report from Logi Analytics argues that while access to self-service analytics and business intelligence (BI) tools is higher than ever, adoption has declined.

The survey, which polled IT professionals as well as end users of BI and analytics tools, argued that while vendors have spent millions on reducing friction, and users continue to need analytics for their jobs, certain end users continue to reject BI products.

Logi argues as a result that uptake of self-service...

By James Bourne, 09 November 2016, 0 comments. Categories: Data & Analytics, Employees, Productivity.

Why every organisation needs to look to a wireless-first future

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Wireless networking is in most organisations today. But in the majority of cases, it’s merely being used as an overlay network, helping to supplement existing wired infrastructure. Although the proliferation of consumer Wi-Fi has driven adoption, today corporate wireless networks have generally only managed to deliver connectivity to mobile devices and laptop users, with stationary equipment such as desktops remaining part of the wired network.

But why? Why do we still have cables...

By Jeremy Humphrey, 04 November 2016, 0 comments. Categories: Enterprise Mobility, Productivity.

Microsoft Teams collaboration tool launched amidst Slack broadside

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Microsoft has announced the launch of Microsoft Tools, a “new chat-based workspace that further enhances the collaboration capabilities in Microsoft Office 365.”

The Redmond giant argues Teams is built on four ‘core premises’; the idea of a “hub for teamwork” across the whole of Office 365, persistent, threaded chat with team conversations visible to the entire team by default, customisable experiences, and global scale and advanced...

By James Bourne, 02 November 2016, 1 comment. Categories: Collaboration, Enterprise Mobility, Productivity.

Why the goal should be unified experiences – not just unified communications

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Your employees know what real unified communications is, whether or not they know the jargon. They know because they have held it in their hands. The smartphone has become the ultimate unified communications device, at least for our personal lives, making it easy to switch between talking, video, texting, rich media messaging and social sharing.

While consumer mobile apps are not perfect, they compete for attention in an environment where only the best survive so the user experience of...

By Curtis Peterson, 02 November 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Why the software-defined enterprise isn’t the future, but now

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VMworld this year, as ever, was very impressive and a total success. It was a whirlwind few days of executive meetings extremely concise and well-formed session content from the VMware team and potentially our best customer event at the conference yet, with nearly 200 people at the Computacenter event.

This VMworld may prove to be a watershed event. VMware reinforced the perspective that a software defined future is no longer optional but instead the “new normal”. The...

By Colin Williams, 31 October 2016, 0 comments. Categories: Cloud , Productivity.

How smart companies are using information to become more competitive and profitable

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Insights analysts are typically charged to perform analysis and discover new insights that can generate new business by identifying new customer and market trends or generate cost savings by discovering the root causes for inefficiencies.

If insights are discovered in a timely manner, they can create new opportunities for monetization by revealing new customer needs, new customer segments for targeting, emerging consumer behaviors and purchasing trends. Time is of the essence in the...

By Gerald Cohen and Dr. Rato Kodorov, 31 October 2016, 0 comments. Categories: Big Data, Case Studies, Mobile Analytics, Productivity.

Analysing the rise of AI in the enterprise: Three recent releases

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Plenty has been written in recent months over how the prospect of artificial intelligence (AI) can influence the enterprise. While the grand hypotheses and fantasies around driverless cars and the Internet of Things read like something out of Arthur C. Clarke, many recent announcements are naturally focusing on the lower hanging fruit.

Take the announcement by Kore at Gartner’s most recent Symposium/ITxpo event. The company launched the latest iteration to its Smart Bot product,...

By James Bourne, 26 October 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Facebook opens up enterprise collaboration tool to all, rebrands as Workplace

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Social giant Facebook has announced it is making Workplace – formerly Facebook at Work – available “to any company or organisation that wants to use it.”

In a post announcing the move, the company explained the tool’s new features which separate it from its consumer equivalent, including dashboards for analytics and integration with...

By James Bourne, 11 October 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity, Social.

How enterprises can make gains by adopting a more service-centric approach

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Does your enterprise have a truly 21st century outlook? According to service management technology provider Fruition Partners, companies need to up their game and provide more ‘service-based’ approaches, similar to an Uber or Airbnb model, to increase their productivity.

There was certainly furore last month when it was reported that Liam Fox, the...

By James Bourne, 10 October 2016, 0 comments. Categories: Applications, CIO, Productivity.

Why AR in the enterprise is more compelling than the consumer vision

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According to the latest note from analyst firm Juniper Research, the enterprise sector will form the majority of revenues in augmented reality (AR) applications and content, with the overall market forecast to hit $5.7 billion (£4.4bn) by 2021.

The findings, which appear in a whitepaper entitled ‘Augmented Reality: Not Just Fun and Games’, takes its opening cue from the release of Pokemon Go in July this year. The lead in here, naturally, is that AR has gained...

By James Bourne, 03 October 2016, 0 comments. Categories: Applications, App Platforms, Design, Enterprise Mobility, Productivity.

Employees want mobile-first work experiences – but they aren’t getting them

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Despite the proliferation of smartphones and enterprise mobility management systems, as well as the explosion of consumer app development, it seems that many employees aren’t getting the work experiences they desire.

That’s the conclusion of a recent report by Sapho and Forrester Research, which explored how business apps can accelerate digital transformation in the enterprise....

By App47, 26 September 2016, 1 comment. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.

Four key tips to make flexible working arrangements succeed

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Organisations are increasingly under pressure to help improve work/life balance for their employees. Following the introduction of the flexible working legislation in the UK that came into place two years ago, a number of businesses are starting to realise the benefits of offering flexible working options. Benefits include happier, and ultimately more productive...

By Andy Nolan, 21 September 2016, 0 comments. Categories: Collaboration, Employees, Mobile, Productivity.

Latest iPass research shows the hidden perils of “free” Wi-Fi for organisations

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The latest research from connectivity provider iPass has found that the direct and indirect costs of mobile connectivity is costing businesses in Europe and North America more than £2 billion per year.

Citing mobile professionals’ ‘insatiable need for connectivity and growing data consumption’, the report found that the potential costs European and North American workers incur differs in given situations.

Connecting predominantly via cellular, UK respondents cited...

By James Bourne, 20 September 2016, 0 comments. Categories: Employees, Enterprise Mobility, Productivity.