Majority of mobile collaboration firms will support chatbots by end of 2017

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More than half of mobile collaboration providers will support chatbots in their offerings by the end of 2017, according to new analysis from Aragon Research.

The company evaluated 16 major mobile collaboration providers as part of its Tech Spectrum report on the topic, and found that while ‘several’ companies analysed already have chatbot capabilities more will follow before the year’s end.

“Messaging, the core of mobile collaboration, is becoming a top priority in...

By James Bourne, 17 February 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

The three enterprise ‘smart’ app trends that are transforming business processes

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Although we live in an era of breakthrough innovation and entrepreneurship, millions of enterprise employees worldwide kicked off 2017 by continuing to embrace the constraints of desktop computers, old-school legacy business systems or worse, paper-based processes. This reality exists despite more corporations developing their digital transformation and mobility strategies over the previous 12 months.

By Kia Behnia, 30 January 2017, 1 comment. Categories: Applications, App Platforms, Enterprise Mobility, Productivity.

The importance of user adoption when implementing ERP

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Like any of new type of system or process, change management is essential when implementing ERP software. Most managerial staff are aware of this, however, there is one important aspect often overlooked or underestimated that can cause your shiny new system to fall into unraveling disarray. This aspect is human, specifically referred to in this case as ‘user adoption’.

Do not assume you know how employees work

Assuming you know the intricacies of every...

By Lauri Klaus, 27 January 2017, 0 comments. Categories: App Platforms, Cloud , Data & Analytics, Productivity.

The software-defined workplace: What will work look like in 2017?

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In 2016, consumer-facing tools and apps continued to converge with workplace software. Slack announced an integration with Salesforce and consumer brands like Skype and Facebook made progress with their respective enterprise-focused offerings. Today, employee workplace software is slowly looking more like consumer and social apps, which isn’t surprising since employees have become accustomed...

By Natalie Lambert, 24 January 2017, 0 comments. Categories: Employees, Productivity.

Why companies investing in AI today should expect a revenue spike by 2020

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Organisations investing in artificial intelligence (AI) anticipate a 39% revenue rise by 2020, while faster growing firms are more likely to be further ahead in their AI initiatives, according to a new study from IT consulting firm Infosys.

The survey, which polled 1,600 senior business decision makers at large organisations globally, found that alongside the revenue rise, businesses which forge ahead with AI will expect a 37% reduction in costs by 2020. More than three quarters...

By James Bourne, 17 January 2017, 0 comments. Categories: Collaboration, Marketing, Productivity.

Atlassian acquires productivity app Trello for $425m

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Productivity app provider Trello is to be acquired by enterprise software firm Atlassian for $425 million, the two companies have announced.

Trello, which was featured in an Enterprise AppsTech article from 2014 outlining top apps for business executives, was launched five years ago, making it truly a company of the smartphone generation. The company boasts almost 20 million users, including customers such as Google, National...

By James Bourne, 10 January 2017, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, M&A, Productivity.

Five ways to enhance connectivity among a scattered workforce

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The rise of the digital workforce has resulted in a double-edged sword of enhanced flexibility and productivity, offset by increased complexity in staying connected and efficiently collaborating. Yes, today’s workers have an unprecedented range of tools and applications that increase the places, platforms and processes by which they can do their jobs. At the same time, a dispersed workforce introduces new challenges from a communications and collaboration standpoint, not to...

By Andy Nolan, 24 November 2016, 0 comments. Categories: Applications, Employees, Enterprise Mobility, Productivity.

Why it’s time for time management to be transformed by mobility

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The use of Excel spreadsheets and good old fashioned pen and paper for timesheets is still prevalent in organisations, with the data not always reliable as a result, according to a new report.

Almost all workers polled by portfolio management provider Changepoint say they use their smartphones as part of their jobs, yet when it comes to time tracking, Excel and pen and paper still rule the roost.

The findings come from a new study, titled ‘Mobile Keeps Business Moving Forward’,...

By James Bourne, 16 November 2016, 0 comments. Categories: Employees, Enterprise Mobility, Productivity.

For mobile professionals Wi-Fi rules all – even above alcohol, chocolate, and sex

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We’ve all seen the picture of Maslow’s hierarchy of needs with ‘Wi-Fi’ crudely affixed to the bottom of the pyramid ahead of other physiological needs. Its tone is facetious – but a new study from connectivity provider iPass suggests this may be more real than we think.

According to the company’s 2016 Mobile Professional Report, 40% of the more than 1,700 survey respondents said Wi-Fi was their number one daily essential, foregoing alcohol,...

By James Bourne, 15 November 2016, 0 comments. Categories: Employees, Enterprise Mobility, Productivity.

How chatbots can revolutionise the B2B industry: Practical use cases

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Barely a day goes by without hearing about a new use for artificial intelligence (AI). Programmes such as IBM’s Watson have revolutionised what was once thought of as a far-fetched, sci-fi futuristic technology, bringing the power of AI into business’ hands.

Chatbots are one such benefit to come from the advent of more accessible AI. And while they are becoming increasingly popular on platforms such as Facebook Messenger - with the White House even joining in on the party of

By Andy Farmer, 15 November 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Self-service analytics more available than ever – but is usage declining?

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A new report from Logi Analytics argues that while access to self-service analytics and business intelligence (BI) tools is higher than ever, adoption has declined.

The survey, which polled IT professionals as well as end users of BI and analytics tools, argued that while vendors have spent millions on reducing friction, and users continue to need analytics for their jobs, certain end users continue to reject BI products.

Logi argues as a result that uptake of self-service...

By James Bourne, 09 November 2016, 0 comments. Categories: Data & Analytics, Employees, Productivity.

Why every organisation needs to look to a wireless-first future

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Wireless networking is in most organisations today. But in the majority of cases, it’s merely being used as an overlay network, helping to supplement existing wired infrastructure. Although the proliferation of consumer Wi-Fi has driven adoption, today corporate wireless networks have generally only managed to deliver connectivity to mobile devices and laptop users, with stationary equipment such as desktops remaining part of the wired network.

But why? Why do we still have cables...

By Jeremy Humphrey, 04 November 2016, 0 comments. Categories: Enterprise Mobility, Productivity.

Microsoft Teams collaboration tool launched amidst Slack broadside

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Microsoft has announced the launch of Microsoft Teams, a “new chat-based workspace that further enhances the collaboration capabilities in Microsoft Office 365.”

The Redmond giant argues Teams is built on four ‘core premises’; the idea of a “hub for teamwork” across the whole of Office 365, persistent, threaded chat with team conversations visible to the entire team by default, customisable experiences, and global scale and advanced...

By James Bourne, 02 November 2016, 1 comment. Categories: Collaboration, Enterprise Mobility, Productivity.

Why the goal should be unified experiences – not just unified communications

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Your employees know what real unified communications is, whether or not they know the jargon. They know because they have held it in their hands. The smartphone has become the ultimate unified communications device, at least for our personal lives, making it easy to switch between talking, video, texting, rich media messaging and social sharing.

While consumer mobile apps are not perfect, they compete for attention in an environment where only the best survive so the user experience of...

By Curtis Peterson, 02 November 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Why the software-defined enterprise isn’t the future, but now

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VMworld this year, as ever, was very impressive and a total success. It was a whirlwind few days of executive meetings extremely concise and well-formed session content from the VMware team and potentially our best customer event at the conference yet, with nearly 200 people at the Computacenter event.

This VMworld may prove to be a watershed event. VMware reinforced the perspective that a software defined future is no longer optional but instead the “new normal”. The...

By Colin Williams, 31 October 2016, 0 comments. Categories: Cloud , Productivity.

How smart companies are using information to become more competitive and profitable

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Insights analysts are typically charged to perform analysis and discover new insights that can generate new business by identifying new customer and market trends or generate cost savings by discovering the root causes for inefficiencies.

If insights are discovered in a timely manner, they can create new opportunities for monetization by revealing new customer needs, new customer segments for targeting, emerging consumer behaviors and purchasing trends. Time is of the essence in the...

By Gerald Cohen and Dr. Rato Kodorov, 31 October 2016, 0 comments. Categories: Big Data, Case Studies, Mobile Analytics, Productivity.

Analysing the rise of AI in the enterprise: Three recent releases

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Plenty has been written in recent months over how the prospect of artificial intelligence (AI) can influence the enterprise. While the grand hypotheses and fantasies around driverless cars and the Internet of Things read like something out of Arthur C. Clarke, many recent announcements are naturally focusing on the lower hanging fruit.

Take the announcement by Kore at Gartner’s most recent Symposium/ITxpo event. The company launched the latest iteration to its Smart Bot product,...

By James Bourne, 26 October 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Facebook opens up enterprise collaboration tool to all, rebrands as Workplace

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Social giant Facebook has announced it is making Workplace – formerly Facebook at Work – available “to any company or organisation that wants to use it.”

In a post announcing the move, the company explained the tool’s new features which separate it from its consumer equivalent, including dashboards for analytics and integration with...

By James Bourne, 11 October 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity, Social.

How enterprises can make gains by adopting a more service-centric approach

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Does your enterprise have a truly 21st century outlook? According to service management technology provider Fruition Partners, companies need to up their game and provide more ‘service-based’ approaches, similar to an Uber or Airbnb model, to increase their productivity.

There was certainly furore last month when it was reported that Liam Fox, the...

By James Bourne, 10 October 2016, 0 comments. Categories: Applications, CIO, Productivity.