Organisations are moving towards Slack – but what about the enterprise apps alongside it?

Slack is rapidly becoming one of the most popular enterprise apps – but which is the most popular enterprise app within Slack?

Meet Drum. The UK-based company, which offers a cloud-based web meeting platform, is one of the most frequently used in the ‘plug into the grid’ section of Slack’s app directory. In other words, among the apps which the Vancouver-founded company cite as the best fit for its

By James Bourne, 21 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Why mature DevOps shops are utilising automated security ‘early, everywhere and at scale’

More than two thirds of respondents to a survey conducted by Sonatype say their DevOps practices are either ‘very mature’ or of ‘improving maturity’, with mature organisations weaving automated security into their DevOps practices.

The study, which polled almost 2,300 IT professionals, found only a quarter (28%) of mature DevOps teams believe they were being slowed by security requirements, while 38% of developers in those teams say security is a primary concern.

The link between...

By James Bourne, 21 March 2017, 0 comments. Categories: Collaboration, Development, Employees.

Microsoft rolls out Teams to Office 365 customers: Where do we go from here?

It caused enough ripples when it was released that Slack was compelled to take out a full page advert in the New York Times – and now Microsoft has officially rolled out its Teams product to Office 365 subscribers worldwide.

To define Teams, as the promotional video for the preview put it: “Microsoft Teams is a chat-based workspace that gives people one place to connect and create in...

By James Bourne, 15 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Microsoft.

Enterprise video making ‘quick’ shift to mobile devices, says IBM

There has been a ‘dramatic’ increase in mobile video viewership and resolution in the enterprise, according to a new missive from IBM.

According to data pooled from billions of views across IBM Cloud Video’s enterprise service, mobile viewership had increased five-fold to almost one third of views – 5.8% to 28.8% respectively. More views beget bigger files – the average video file size for the enterprise increased by 29% from 2015 to 2016 – while the company also noted...

By James Bourne, 10 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Mobile.

[24]7 toots horn and sounds out ROI for enterprise chatbot opportunity

Another day, another chatbot company looking to crack the enterprise? Well, this time perhaps the story has a little more substance to it.

[24]7, a company based in California, has announced it has secured more than 500 intelligent chatbot deployments across a variety of industries including banking, healthcare and insurance, claiming it is the leader in the field.

Among the customers include Vodafone, whose ‘Hani’ virtual agent answers 80,000 questions per month leading to 75% of customers being...

By James Bourne, 07 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Social.

Majority of enterprise mobility usage described as ‘entry level’ or ‘opportunistic’

Two in five enterprises polled by Synchronoss Technologies say they only use mobility for email, calendar, and other basics, making them less productive than their more advanced brethren.

The study, which focused on more than 500 enterprises with an even split across the US and UK, put the companies into four buckets. 38% were designated ‘entry level’ – the aforementioned simple provision of remote email and calendar and not much else – while 43% were defined as...

By James Bourne, 06 March 2017, 0 comments. Categories: Collaboration, Data & Analytics, Employees, Enterprise Mobility, Productivity.

Why a potential trillion dollar B2B bot industry has a “decade of innovation” to come

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MWC From Domino’s Pizza, to Uber, to Bank of America, bots are one of the hottest properties in business tech right now and opening up new avenues. Yet according to Beerud Sheth, CEO of chatbot platform provider Gupshup: “I see a decade’s worth of innovation yet to come.”

At Mobile World Congress, Sheth was fielding multiple queries as your reporter sidled up for a chat; something of a revelation given the location was the traditionally relatively sparsely populated Hall...

By James Bourne, 27 February 2017, 0 comments. Categories: Collaboration, Development, Enterprise Mobility.

Majority of mobile collaboration firms will support chatbots by end of 2017

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More than half of mobile collaboration providers will support chatbots in their offerings by the end of 2017, according to new analysis from Aragon Research.

The company evaluated 16 major mobile collaboration providers as part of its Tech Spectrum report on the topic, and found that while ‘several’ companies analysed already have chatbot capabilities more will follow before the year’s end.

“Messaging, the core of mobile collaboration, is becoming a top priority in...

By James Bourne, 17 February 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Office 365 most popular enterprise app with Zoom fastest growing, says Okta

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Office 365 increased its lead as the most popular application in the Okta network last year, ahead of Salesforce and Box, according to the company’s latest Businesses@Work study released today.

The latest report, which is the third edition of the company’s study into workplace trends, pulled data from thousands of Okta customers, from small businesses to enterprise, representing millions of authentications. The primary trend, alongside the apps data, was that 16% of...

By James Bourne, 19 January 2017, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, Microsoft.

Why companies investing in AI today should expect a revenue spike by 2020

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Organisations investing in artificial intelligence (AI) anticipate a 39% revenue rise by 2020, while faster growing firms are more likely to be further ahead in their AI initiatives, according to a new study from IT consulting firm Infosys.

The survey, which polled 1,600 senior business decision makers at large organisations globally, found that alongside the revenue rise, businesses which forge ahead with AI will expect a 37% reduction in costs by 2020. More than three quarters...

By James Bourne, 17 January 2017, 0 comments. Categories: Collaboration, Marketing, Productivity.

Atlassian acquires productivity app Trello for $425m

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Productivity app provider Trello is to be acquired by enterprise software firm Atlassian for $425 million, the two companies have announced.

Trello, which was featured in an Enterprise AppsTech article from 2014 outlining top apps for business executives, was launched five years ago, making it truly a company of the smartphone generation. The company boasts almost 20 million users, including customers such as Google, National...

By James Bourne, 10 January 2017, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, M&A, Productivity.

Enterprise mobility in 2016: The year in review

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As we say goodbye to 2016 and hello to 2017, the first week of the year provides an appropriate time to look back at the previous 12 months, and the key stories which influenced the enterprise mobility sector during that time.

Rather than detailing the most important stories of the year chronologically as in previous years, this time Enterprise AppsTech is looking at the biggest hitters from 2016 in five key emerging areas:

App standardisation

One of the biggest stories of 2016 was undoubtedly the...

By James Bourne, 03 January 2017, 0 comments. Categories: Applications, App Platforms, Collaboration, Enterprise Mobility, IoT.

How low code platforms bridge the gap between business and IT

Although we’ve long since entered the digital age, many organisations remain saddled with legacy IT systems, unable to keep up with the growing and ever-changing demands of the business.

Not only that, with resources stretched, many IT departments are left with no choice but to prioritise day-to-day management over business innovation. And yet despite considerable challenges like these, there’s also good news: 

By Eduardo Cruz, 14 December 2016, 0 comments. Categories: Collaboration.

How chatbots can revolutionise the B2B industry: Practical use cases

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Barely a day goes by without hearing about a new use for artificial intelligence (AI). Programmes such as IBM’s Watson have revolutionised what was once thought of as a far-fetched, sci-fi futuristic technology, bringing the power of AI into business’ hands.

Chatbots are one such benefit to come from the advent of more accessible AI. And while they are becoming increasingly popular on platforms such as Facebook Messenger - with the White House even joining in on the party of

By Andy Farmer, 15 November 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Microsoft Teams collaboration tool launched amidst Slack broadside

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Microsoft has announced the launch of Microsoft Teams, a “new chat-based workspace that further enhances the collaboration capabilities in Microsoft Office 365.”

The Redmond giant argues Teams is built on four ‘core premises’; the idea of a “hub for teamwork” across the whole of Office 365, persistent, threaded chat with team conversations visible to the entire team by default, customisable experiences, and global scale and advanced...

By James Bourne, 02 November 2016, 1 comment. Categories: Collaboration, Enterprise Mobility, Productivity.

Why the goal should be unified experiences – not just unified communications

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Your employees know what real unified communications is, whether or not they know the jargon. They know because they have held it in their hands. The smartphone has become the ultimate unified communications device, at least for our personal lives, making it easy to switch between talking, video, texting, rich media messaging and social sharing.

While consumer mobile apps are not perfect, they compete for attention in an environment where only the best survive so the user experience of...

By Curtis Peterson, 02 November 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Analysing the rise of AI in the enterprise: Three recent releases

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Plenty has been written in recent months over how the prospect of artificial intelligence (AI) can influence the enterprise. While the grand hypotheses and fantasies around driverless cars and the Internet of Things read like something out of Arthur C. Clarke, many recent announcements are naturally focusing on the lower hanging fruit.

Take the announcement by Kore at Gartner’s most recent Symposium/ITxpo event. The company launched the latest iteration to its Smart Bot product,...

By James Bourne, 26 October 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

The email revolution? Why email is still king in the enterprise

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It seems to be the story of our lives that just as you learn how to use one form of technology, it changes. In the last 10 years, I’ve texted, used Instant Messenger, Skype, FaceTime, Slack and countless other forms of electronic communication. But the one consistent tool that I’ve always relied on has been email. Many herald these new tools as marking the end of email or at least relegating it to “legacy” technology. But in our opinion that’s simply not...

By Jonathan Levine, 13 October 2016, 0 comments. Categories: Cloud , Collaboration, Employees, Enterprise Mobility.

Facebook opens up enterprise collaboration tool to all, rebrands as Workplace

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Social giant Facebook has announced it is making Workplace – formerly Facebook at Work – available “to any company or organisation that wants to use it.”

In a post announcing the move, the company explained the tool’s new features which separate it from its consumer equivalent, including dashboards for analytics and integration with...

By James Bourne, 11 October 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity, Social.