Majority of mobile collaboration firms will support chatbots by end of 2017

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More than half of mobile collaboration providers will support chatbots in their offerings by the end of 2017, according to new analysis from Aragon Research.

The company evaluated 16 major mobile collaboration providers as part of its Tech Spectrum report on the topic, and found that while ‘several’ companies analysed already have chatbot capabilities more will follow before the year’s end.

“Messaging, the core of mobile collaboration, is becoming a top priority in...

By James Bourne, 17 February 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Office 365 most popular enterprise app with Zoom fastest growing, says Okta

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Office 365 increased its lead as the most popular application in the Okta network last year, ahead of Salesforce and Box, according to the company’s latest Businesses@Work study released today.

The latest report, which is the third edition of the company’s study into workplace trends, pulled data from thousands of Okta customers, from small businesses to enterprise, representing millions of authentications. The primary trend, alongside the apps data, was that 16% of...

By James Bourne, 19 January 2017, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, Microsoft.

Why companies investing in AI today should expect a revenue spike by 2020

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Organisations investing in artificial intelligence (AI) anticipate a 39% revenue rise by 2020, while faster growing firms are more likely to be further ahead in their AI initiatives, according to a new study from IT consulting firm Infosys.

The survey, which polled 1,600 senior business decision makers at large organisations globally, found that alongside the revenue rise, businesses which forge ahead with AI will expect a 37% reduction in costs by 2020. More than three quarters...

By James Bourne, 17 January 2017, 0 comments. Categories: Collaboration, Marketing, Productivity.

Atlassian acquires productivity app Trello for $425m

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Productivity app provider Trello is to be acquired by enterprise software firm Atlassian for $425 million, the two companies have announced.

Trello, which was featured in an Enterprise AppsTech article from 2014 outlining top apps for business executives, was launched five years ago, making it truly a company of the smartphone generation. The company boasts almost 20 million users, including customers such as Google, National...

By James Bourne, 10 January 2017, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility, M&A, Productivity.

Enterprise mobility in 2016: The year in review

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As we say goodbye to 2016 and hello to 2017, the first week of the year provides an appropriate time to look back at the previous 12 months, and the key stories which influenced the enterprise mobility sector during that time.

Rather than detailing the most important stories of the year chronologically as in previous years, this time Enterprise AppsTech is looking at the biggest hitters from 2016 in five key emerging areas:

App standardisation

One of the biggest stories of 2016 was undoubtedly the...

By James Bourne, 03 January 2017, 0 comments. Categories: Applications, App Platforms, Collaboration, Enterprise Mobility, IoT.

How low code platforms bridge the gap between business and IT

Although we’ve long since entered the digital age, many organisations remain saddled with legacy IT systems, unable to keep up with the growing and ever-changing demands of the business.

Not only that, with resources stretched, many IT departments are left with no choice but to prioritise day-to-day management over business innovation. And yet despite considerable challenges like these, there’s also good news: 

By Eduardo Cruz, 14 December 2016, 0 comments. Categories: Collaboration.

How chatbots can revolutionise the B2B industry: Practical use cases

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Barely a day goes by without hearing about a new use for artificial intelligence (AI). Programmes such as IBM’s Watson have revolutionised what was once thought of as a far-fetched, sci-fi futuristic technology, bringing the power of AI into business’ hands.

Chatbots are one such benefit to come from the advent of more accessible AI. And while they are becoming increasingly popular on platforms such as Facebook Messenger - with the White House even joining in on the party of

By Andy Farmer, 15 November 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Microsoft Teams collaboration tool launched amidst Slack broadside

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Microsoft has announced the launch of Microsoft Teams, a “new chat-based workspace that further enhances the collaboration capabilities in Microsoft Office 365.”

The Redmond giant argues Teams is built on four ‘core premises’; the idea of a “hub for teamwork” across the whole of Office 365, persistent, threaded chat with team conversations visible to the entire team by default, customisable experiences, and global scale and advanced...

By James Bourne, 02 November 2016, 1 comment. Categories: Collaboration, Enterprise Mobility, Productivity.

Why the goal should be unified experiences – not just unified communications

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Your employees know what real unified communications is, whether or not they know the jargon. They know because they have held it in their hands. The smartphone has become the ultimate unified communications device, at least for our personal lives, making it easy to switch between talking, video, texting, rich media messaging and social sharing.

While consumer mobile apps are not perfect, they compete for attention in an environment where only the best survive so the user experience of...

By Curtis Peterson, 02 November 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Analysing the rise of AI in the enterprise: Three recent releases

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Plenty has been written in recent months over how the prospect of artificial intelligence (AI) can influence the enterprise. While the grand hypotheses and fantasies around driverless cars and the Internet of Things read like something out of Arthur C. Clarke, many recent announcements are naturally focusing on the lower hanging fruit.

Take the announcement by Kore at Gartner’s most recent Symposium/ITxpo event. The company launched the latest iteration to its Smart Bot product,...

By James Bourne, 26 October 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

The email revolution? Why email is still king in the enterprise

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It seems to be the story of our lives that just as you learn how to use one form of technology, it changes. In the last 10 years, I’ve texted, used Instant Messenger, Skype, FaceTime, Slack and countless other forms of electronic communication. But the one consistent tool that I’ve always relied on has been email. Many herald these new tools as marking the end of email or at least relegating it to “legacy” technology. But in our opinion that’s simply not...

By Jonathan Levine, 13 October 2016, 0 comments. Categories: Cloud , Collaboration, Employees, Enterprise Mobility.

Facebook opens up enterprise collaboration tool to all, rebrands as Workplace

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Social giant Facebook has announced it is making Workplace – formerly Facebook at Work – available “to any company or organisation that wants to use it.”

In a post announcing the move, the company explained the tool’s new features which separate it from its consumer equivalent, including dashboards for analytics and integration with...

By James Bourne, 11 October 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity, Social.

PowWow Mobile becomes latest AppConfig member, announces VMware collaboration

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San Francisco-based enterprise mobility platform provider PowWow Mobile has become the latest member of the AppConfig Community, an organisation which focuses on transparency and best practice in enterprise applications.

The community, launched at this year’s Mobile World Congress with IBM MaaS360, JAMF Software, MobileIron and VMware AirWatch as founding members, now has more than 75 ISVs signed up. Capriza, a rival player to PowWow in terms of rapid application development,...

By James Bourne, 06 October 2016, 0 comments. Categories: Applications, Collaboration, Enterprise Mobility.

Insider threats remain a worry – but enterprises getting better at detecting it

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The latest research note from data protection provider Bitglass has found that three quarters of organisations feel vulnerable to insider threats, while one in three had experienced an insider attack during the past year.

The report, around insider threats in the enterprises which polled more than 500 cybersecurity professionals, argued that the main concern among organisations is leaks due to unsanctioned app usage, cited by 71% of respondents. Negligence (68%) and malicious insiders...

By James Bourne, 30 September 2016, 0 comments. Categories: Collaboration, Enterprise Mobility, Privacy, Security.

Analysing integration strategies for a postmodern ERP world

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Gartner defines postmodern ERP as “a fundamental shift away from a single vendor megasuite toward a more loosely coupled and federated ERP environment.” While huge ERP systems can do virtually anything, many companies find that they are too complex or require too much customisation to meet their specific needs.

Therefore they go in search of specialised packages for their industry or for their region. And companies which acquire others often find that each business has its...

By Stephan Romeder, 27 September 2016, 0 comments. Categories: Big Data, Cloud , Collaboration.

Employees want mobile-first work experiences – but they aren’t getting them

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Despite the proliferation of smartphones and enterprise mobility management systems, as well as the explosion of consumer app development, it seems that many employees aren’t getting the work experiences they desire.

That’s the conclusion of a recent report by Sapho and Forrester Research, which explored how business apps can accelerate digital transformation in the enterprise....

By App47, 26 September 2016, 1 comment. Categories: Collaboration, Employees, Enterprise Mobility, Productivity.

Why enterprise software is worse than the DMV

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The pains of the DMV are endless. And given how brutal it can be, I’m sure I’m not alone when I admit that I postpone making the trip to the DMV for as long as I can – I have since I was 16 and I don’t foresee that changing anytime soon.

The preparation involved when visiting the DMV is exhausting in and of itself. I have to schedule time away from my usual duties. I have to gather all of the necessary paperwork. I even have to mentally prepare myself for...

By Natalie Lambert, 23 September 2016, 0 comments. Categories: Collaboration, Employees, Enterprise Mobility.

Four key tips to make flexible working arrangements succeed

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Organisations are increasingly under pressure to help improve work/life balance for their employees. Following the introduction of the flexible working legislation in the UK that came into place two years ago, a number of businesses are starting to realise the benefits of offering flexible working options. Benefits include happier, and ultimately more productive...

By Andy Nolan, 21 September 2016, 0 comments. Categories: Collaboration, Employees, Mobile, Productivity.

Video conferencing equipment market shines in Asia Pacific, struggles everywhere else

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IDC’s latest prognostication, on the global enterprise video conferencing equipment market, argues the space could be improved; overall equipment revenue increased 2.0% quarter by quarter, but went down 0.4% year over year.

Perhaps not surprisingly the key vendor to look out for, according to the research, was Cisco. Despite results showing revenue decreases both quarterly (0.6%) and yearly (3.2%), the giant still held a 44.3% share of the global market. Polycom, with greater...

By James Bourne, 19 September 2016, 0 comments. Categories: Collaboration, Productivity, Research.