7 toots horn and sounds out ROI for enterprise chatbot opportunity
Another day, another chatbot company looking to crack the enterprise? Well, this time perhaps the story has a little more substance to it.
7, a company based in California, has announced it has secured more than 500 intelligent chatbot deployments across a variety of industries including banking, healthcare and insurance, claiming it is the leader in the field.
Among the customers include Vodafone, whose ‘Hani’ virtual agent answers 80,000 questions per month leading to 75% of customers being...