Enterprises using ‘portal’ apps on rise with Android becoming more dominant, study finds

A new study from enterprise app platform provider Fliplet confirms Android became more dominant in the enterprise in 2016, with consumer-facing apps similarly gaining in popularity.

The findings were released in the company’s 2017 enterprise mobile app report, and found of its more than 35,000 users of apps built on its platform, Android secured 42% of activations in 2016, up from 23.4% the year before.

The number of apps created by businesses on average went up to more than 10 (10.6) in 2016, again a...

By James Bourne, 23 March 2017, 0 comments. Categories: Applications, Design, Development, Employees, Enterprise Mobility.

The good, the bad and the ugly: The technology conflict which threatens field services

Clint Eastwood’s classic spaghetti western was released in 1966; its movie theme is rated as one of the most memorable, but it is its name: “The Good, The Bad and The Ugly” that seems to be an ideal description of the dilemma facing both, asset owners and service providers in today’s field service market.

To explain, if your company is a utility or a commercial asset owner ( e.g cable company) and you have replaced your own field techs with an outsourced model of a...

By Mary Brittain-White, 22 March 2017, 0 comments. Categories: Development, Employees, Enterprise Mobility.

Why mature DevOps shops are utilising automated security ‘early, everywhere and at scale’

More than two thirds of respondents to a survey conducted by Sonatype say their DevOps practices are either ‘very mature’ or of ‘improving maturity’, with mature organisations weaving automated security into their DevOps practices.

The study, which polled almost 2,300 IT professionals, found only a quarter (28%) of mature DevOps teams believe they were being slowed by security requirements, while 38% of developers in those teams say security is a primary concern.

The link between...

By James Bourne, 21 March 2017, 0 comments. Categories: Collaboration, Development, Employees.

A note to CEOs: Shadow IT is not someone else’s problem

Trends like bring your own device (BYOD) and bring your own app (BYOA) – or shadow IT as some industry observers call it - are fast spreading throughout the workplace.

On the whole, they are welcomed by the enterprise for the additional flexibility and productivity benefits they bring.  After all, letting employees use their own phones and apps for work tasks saves time and investment on new IT, right?

But there’s a catch.

Alongside the benefits, shadow IT is also allowing fresh...

By Omri Sigelman, 16 March 2017, 0 comments. Categories: Applications, BYOD, CIO, Employees, Enterprise Mobility, Security.

Mobility challenges remain – but the ROI for mobile-enabled workers cannot be ignored

Rapid mobile app development (RMAD) adoption is increasing, as the return on investment (ROI) of mobile-enabled employees continues to rise, according to a new study published by PowWow Mobile and the Enterprise Mobility Exchange.

“It’s no secret that enterprise applications have been long known to be complex, cumbersome, and promote terrible user experiences,” the report warns. “That all needs to change if companies are going to successfully realise the pillars of enterprise mobility...

By James Bourne, 14 March 2017, 0 comments. Categories: Applications, Employees, Enterprise Mobility, MBaaS.

How to get the benefits of a self-service portal across to your employees

A self-service portal may be the ideal solution for your service department to help you increase customer satisfaction and lower costs at the same time, but it’s vital that your employees use it and continue to do so well into the future. This article provides a number of tips for setting up a successful self-service portal – and the key to success lie in providing complete communication.

First, though, let’s define what a self-service portal is as referred to here. Very...

Majority of enterprise mobility usage described as ‘entry level’ or ‘opportunistic’

Two in five enterprises polled by Synchronoss Technologies say they only use mobility for email, calendar, and other basics, making them less productive than their more advanced brethren.

The study, which focused on more than 500 enterprises with an even split across the US and UK, put the companies into four buckets. 38% were designated ‘entry level’ – the aforementioned simple provision of remote email and calendar and not much else – while 43% were defined as...

By James Bourne, 06 March 2017, 0 comments. Categories: Collaboration, Data & Analytics, Employees, Enterprise Mobility, Productivity.

The Brexit effect on IT investment: What needs to be done from here?

Following recent political events, it’s clear now that the UK, spearheaded by the May Government, is heading for a Brexit. At some point this year, Article 50 will be invoked, officially starting the beginning of the end of our European Union (EU) membership.

A Brexit has huge ramifications for all aspects of industry and businesses really need to be on the ball now - making changes to how they operate and the opportunities they take so that the ‘Brexit effect’ is minimalised and businesses...

By Bill Champness, 03 March 2017, 0 comments. Categories: Data & Analytics, Employees, UX.

Many local authorities lagging behind on BYOD, research warns

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Almost half of local authorities in England do not have a bring your own device (BYOD) policy in place, according to new research from Annodata.

The managed service provider submitted a freedom of information request to 79 council districts from all regions in England, and found 42% do not have BYOD implementation.

“The public sector in particular needs to approach BYOD with due diligence and special emphasis needs to be placed on security when employees are using their own devices...

By James Bourne, 16 February 2017, 1 comment. Categories: BYOD, Employees, Enterprise Mobility, Security.

Mind the gap: Revenues will suffer if IT remains stretched, companies warned

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An ‘IT delivery’ gap is threatening to undermine business productivity unless organisations shape up, according to a new research report from app network platform provider MuleSoft.

We’ve heard plenty about supposed skills gaps, yet according to the MuleSoft research only half of the more than 950 IT decision makers polled said they were able to deliver all projects asked of them last year, while 59% said business revenues will suffer within six months if the status...

By James Bourne, 15 February 2017, 0 comments. Categories: Applications, Development, Employees, Enterprise Mobility.

Mobility skills and experience becoming ever more important, argues Randstad

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Mobility skills are going to be in ever-increasing demand while the line between cybersecurity and IT will start to blur, according to predictions from Randstad Technologies.

The analysis also examines a generational change in the workplace – although perhaps not the trend you are expecting – as well as new company roles.

Randstad argues that in 2017, companies will place greater emphasis on hires of all ages, although adding in a separate prediction that ‘generation...

By James Bourne, 10 February 2017, 0 comments. Categories: Employees, Enterprise Mobility, Research.

CISO research advocates ’30 day sprint’ to get privileged credentials up to date

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If you had a panel of Global 1000 chief information security officers (CISO) at your disposal, what would you ask them? A new report issued by CyberArk argues organisations can improve their security fitness and protect privileged credentials in a ’30 day sprint’.

The report outlines a ‘proven framework’ to implement a set of key controls around privileged credentials, noting that organisations can make gains ‘with a sufficient sense of urgency’. In...

By James Bourne, 08 February 2017, 0 comments. Categories: Data Loss, Employees, Security.

It’s time to re-energise IT – and make the IT department more than a M*A*S*H unit

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There’s no holding back the obvious truths in the land of IT. Helpdesks are inundated and overwhelmed; we are overworked and our teams are scrambling for some lucidity. The problem is simple, and most of us know: mundane, repeated and wearisome tasks that can, or probably should, be automated.

Much stress and time could be saved for our IT team’s employees by taking away some of these entanglements, but many organisations overlook doing so in the name of convenience...

By Dean Wiech, 07 February 2017, 0 comments. Categories: Employees, Identity, Security.

United Airlines and IBM work together on enterprise iOS apps for frontline staff

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The IBM and Apple mobility play gains another blue chip customer in the form of United Airlines, who has announced a partnership to deliver iOS apps to more than 50,000 devices for the airline’s ‘frontline employees’.

The apps which will be rolled out to United staff will be ‘powered by analytics and customised to further drive the airline’s digital transformation, enhancing how United serves its customers’, in the words of the press materials. In...

By James Bourne, 03 February 2017, 0 comments. Categories: Applications, Employees, Enterprise Mobility.

Why enterprises who keep their IT models static will face trouble ahead

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IT staff are spending more than 30% of their time on new service requests and resolving issues and only 15% of their time allocated to innovation, according to a new piece of research by Dimension Data.

The move represents a year on year decline by 25%, which represents a warning sign, the company argues; enterprises who don’t evolve their IT models and innovate within them, with the demand for improving customer engagement and the need to crunch ever greater amounts of data rising,...

By James Bourne, 01 February 2017, 0 comments. Categories: Data & Analytics, Employees, IoT.

Why a new vision is required for European enterprise mobility

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Employees are demanding a different experience and require new ways of working. At the centre of this shift is the mobile and IoT device; but European businesses are failing to place this at the heart of their technology strategies.

The compelling evidence speaks for itself: Gartner predicts a $2.5m spend per minute on IoT and one million new IoT devices sold every hour by...

By Nassar Hussein, 31 January 2017, 0 comments. Categories: Employee Education, Employees, Enterprise Mobility.

The software-defined workplace: What will work look like in 2017?

(Image Credit: iStockPhoto/andresr)

In 2016, consumer-facing tools and apps continued to converge with workplace software. Slack announced an integration with Salesforce and consumer brands like Skype and Facebook made progress with their respective enterprise-focused offerings. Today, employee workplace software is slowly looking more like consumer and social apps, which isn’t surprising since employees have become accustomed...

By Natalie Lambert, 24 January 2017, 0 comments. Categories: Employees, Productivity.

The weapon of openness, or how open email benefits productivity and security

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“The best weapon of a dictatorship is secrecy”, said the Nobel Prize-winning physicist Niels Bohr. “The best weapon of a democracy should be the weapon of openness.”

It’s a principle that goes far beyond politics. The rapid advance of technology has led to a significant increase in the amount of data companies are collecting, and this, in turn, has effectively created two kinds of corporate environment: those where knowledge and information are shared...

By Peter Linas, 10 January 2017, 0 comments. Categories: Employees, Security.

UnitedHealthcare and Qualcomm expand corporate wellness program, add BYOD model

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American managed health care company UnitedHealthcare and telecommunications equipment company Qualcomm have announced an improvement and expansion of their wellness program UnitedHealthcare Motion.

The program provides employees with activity trackers at no additional charge and enables them to earn up to $1,500 per year by meeting certain goals for the number of daily steps.

The companies started UnitedHealthcare Motion wellness program in 2016 as a pilot in 12 states. The employers...

By Enterprise AppsTech, 09 January 2017, 0 comments. Categories: BYOD, Employees, Wearables.