Majority of IT managers say they work on mobile security without EMM or MMS help

More than half of respondents in a survey conducted by mobility and telecom expense management (TEM) provider Tangoe say their job to manage mobile devices ploughs a lonely furrow.

In other words, of the 100 IT managers polled, across a variety of enterprises, very few are using enterprise mobility management (EMM) or managed mobility (MMS) offerings – although many plan to over the next two years.

Given this publication has long since been advocating mobility as a department within the larger business and not tacked on alongside it – think mobility centres of excellence rather than a ‘chief mobility officer’ – this makes for an interesting finding.

Elsewhere, it will come as precisely zero surprise to find that security was still top of the agenda among survey respondents. Given 85% of those polled said they were responsible for ensuring the company’s mobile data was secure, 55% said security was the biggest mobile challenges facing their organisations, ahead of costs (43%) and managing multiple devices and platforms (42%).

One in four (26%) said their company’s mobile policies were either in need of updating, were obsolete or did not exist altogether, while the same percentage of IT budgets on average were allocated for mobile – a number which 80% of respondents said had increased over the past year.

Speaking to this publication in January, Nick McQuire, VP enterprise at CCS Insight, his view was that while security always remains an important element, companies were having ‘bigger challenges’ 12 months ago in what is always a less mature industry than the majority of media portrays. Now, the focus will be full throttle.

“Our research sheds an important light on the pressure that internal IT staffs face with the growing complexity of managing an ever-expanding remote and diverse work space,” said Jim Foy, Tangoe CEO in a statement. “Internet of Things and BYOD are driving IT decision makers to look for solutions to handle their organisations’ mobile needs, especially when it comes to security and managing different platforms.

“Our hope is that this data will serve as a catalyst for increased attention by leadership teams to understand how crucial and strategic mobility planning and management can be to their organisations,” Foy added.

Tangoe has made steps to expand upon its traditional TEM background; the company branched out into managed mobility as a service (MaaS) last year.

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