IDC forecasts Western European mobility revenues to reach $224.8 billion in 2017

Mobility revenues in western Europe are set to reach $224.8 billion in 2017, a marginal increase of 0.1% over the previous year, according to the latest analysis from IDC.

Purchases of mobile hardware, software, and services are expected to grow at a more stable rate in 2019 and 2020, achieving a compound annual growth rate (CAGR) of 0.4% over the 2015–2020 forecast period and reaching $230.3 billion in 2020.

According to the guide, mobile connectivity services currently represent almost 50% of European...

By Enterprise AppsTech, 23 March 2017, 0 comments. Categories: Applications, Enterprise Mobility, Research.

Enterprises using ‘portal’ apps on rise with Android becoming more dominant, study finds

A new study from enterprise app platform provider Fliplet confirms Android became more dominant in the enterprise in 2016, with consumer-facing apps similarly gaining in popularity.

The findings were released in the company’s 2017 enterprise mobile app report, and found of its more than 35,000 users of apps built on its platform, Android secured 42% of activations in 2016, up from 23.4% the year before.

The number of apps created by businesses on average went up to more than 10 (10.6) in 2016, again a...

By James Bourne, 23 March 2017, 0 comments. Categories: Applications, Design, Development, Employees, Enterprise Mobility.

The good, the bad and the ugly: The technology conflict which threatens field services

Clint Eastwood’s classic spaghetti western was released in 1966; its movie theme is rated as one of the most memorable, but it is its name: “The Good, The Bad and The Ugly” that seems to be an ideal description of the dilemma facing both, asset owners and service providers in today’s field service market.

To explain, if your company is a utility or a commercial asset owner ( e.g cable company) and you have replaced your own field techs with an outsourced model of a...

By Mary Brittain-White, 22 March 2017, 0 comments. Categories: Development, Employees, Enterprise Mobility.

Analysing the future of databases and graph technology

Just five short years ago, we saw a huge surge in interest and innovation around database technologies. You’ve heard the reasons behind this interest a million times, so I won’t get into them, but the result was the rapid development of a number of diverse set of databases. We went from a handful of options to hundreds as the industry weighed different models and tested storage in different shapes, sizes and forms. Forward thinking engineers tested and introduced dozens of new data models,...

By Emil Eifrem, 22 March 2017, 0 comments. Categories: Applications, Data & Analytics.

Organisations are moving towards Slack – but what about the enterprise apps alongside it?

Slack is rapidly becoming one of the most popular enterprise apps – but which is the most popular enterprise app within Slack?

Meet Drum. The UK-based company, which offers a cloud-based web meeting platform, is one of the most frequently used in the ‘plug into the grid’ section of Slack’s app directory. In other words, among the apps which the Vancouver-founded company cite as the best fit for its

By James Bourne, 21 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Why mature DevOps shops are utilising automated security ‘early, everywhere and at scale’

More than two thirds of respondents to a survey conducted by Sonatype say their DevOps practices are either ‘very mature’ or of ‘improving maturity’, with mature organisations weaving automated security into their DevOps practices.

The study, which polled almost 2,300 IT professionals, found only a quarter (28%) of mature DevOps teams believe they were being slowed by security requirements, while 38% of developers in those teams say security is a primary concern.

The link between...

By James Bourne, 21 March 2017, 0 comments. Categories: Collaboration, Development, Employees.

Google Cloud shows it means business with latest announcements

Last week I attended Google's premier enterprise event, Google Cloud Next '17. A dizzying total of 100 announcements were made at the event, highlighting key market trends and the speed of progress being made by the Google Cloud unit under new boss Diane Greene.

Here I'll summarise the main announcements and our assessment. For a more comprehensive analysis please see Google Cloud Next '17 Event Shows Significant Enterprise Progress.

Google's...

By Nicholas McQuire, 20 March 2017, 0 comments. Categories: Cloud , Enterprise Mobility.

In EMM, mobile maturity brings profitability

Not all enterprise mobile apps are created equal.

Look and feel aside, the function of an app can have a significant impact on your bottom line. And yet, according to a recent study, not many enterprises are reaching for the moon with their mobility programs.

As AppsTechNews reports, a new study by Synchronoss Technologies finds that two in five enterprises only use mobility for email, calendar,...

By App47, 17 March 2017, 0 comments. Categories: Enterprise Mobility, Productivity.

Majority of IT managers say they work on mobile security without EMM or MMS help

More than half of respondents in a survey conducted by mobility and telecom expense management (TEM) provider Tangoe say their job to manage mobile devices ploughs a lonely furrow.

In other words, of the 100 IT managers polled, across a variety of enterprises, very few are using enterprise mobility management (EMM) or managed mobility (MMS) offerings – although many plan to over the next two years.

Given this publication has

By James Bourne, 16 March 2017, 0 comments. Categories: Enterprise Mobility, Research, Security.

A note to CEOs: Shadow IT is not someone else’s problem

Trends like bring your own device (BYOD) and bring your own app (BYOA) – or shadow IT as some industry observers call it - are fast spreading throughout the workplace.

On the whole, they are welcomed by the enterprise for the additional flexibility and productivity benefits they bring.  After all, letting employees use their own phones and apps for work tasks saves time and investment on new IT, right?

But there’s a catch.

Alongside the benefits, shadow IT is also allowing fresh...

By Omri Sigelman, 16 March 2017, 0 comments. Categories: Applications, BYOD, CIO, Employees, Enterprise Mobility, Security.

Microsoft rolls out Teams to Office 365 customers: Where do we go from here?

It caused enough ripples when it was released that Slack was compelled to take out a full page advert in the New York Times – and now Microsoft has officially rolled out its Teams product to Office 365 subscribers worldwide.

To define Teams, as the promotional video for the preview put it: “Microsoft Teams is a chat-based workspace that gives people one place to connect and create in...

By James Bourne, 15 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Microsoft.

Mobility challenges remain – but the ROI for mobile-enabled workers cannot be ignored

Rapid mobile app development (RMAD) adoption is increasing, as the return on investment (ROI) of mobile-enabled employees continues to rise, according to a new study published by PowWow Mobile and the Enterprise Mobility Exchange.

“It’s no secret that enterprise applications have been long known to be complex, cumbersome, and promote terrible user experiences,” the report warns. “That all needs to change if companies are going to successfully realise the pillars of enterprise mobility...

By James Bourne, 14 March 2017, 0 comments. Categories: Applications, Employees, Enterprise Mobility, MBaaS.

Healthcare wearables in line for $7bn revenue increase through 2021

Despite the fact the sector is getting little love right now, expect wearables to make a resurgence, particularly in healthcare.

That’s the latest verdict from Juniper Research which argues that the growth of smart glasses in particular is set to hit $9 billion by 2021 as the ‘new generation’ emerges.

The paper, titled ‘Smart Wearables: Vendor Strategies, Opportunities & Forecasts 2017-2021’, predicts a $7 billion increase for healthcare revenues in the next four years.

On...

By James Bourne, 13 March 2017, 0 comments. Categories: Enterprise Mobility, Wearables.

Enterprise video making ‘quick’ shift to mobile devices, says IBM

There has been a ‘dramatic’ increase in mobile video viewership and resolution in the enterprise, according to a new missive from IBM.

According to data pooled from billions of views across IBM Cloud Video’s enterprise service, mobile viewership had increased five-fold to almost one third of views – 5.8% to 28.8% respectively. More views beget bigger files – the average video file size for the enterprise increased by 29% from 2015 to 2016 – while the company also noted...

By James Bourne, 10 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Mobile.

How to get the benefits of a self-service portal across to your employees

A self-service portal may be the ideal solution for your service department to help you increase customer satisfaction and lower costs at the same time, but it’s vital that your employees use it and continue to do so well into the future. This article provides a number of tips for setting up a successful self-service portal – and the key to success lie in providing complete communication.

First, though, let’s define what a self-service portal is as referred to here. Very...

Jamf says Apple ‘gaining momentum’ in enterprise – yet other figures say different

A new report from mobility management provider Jamf argues that Mac and iOS devices are ‘easier to manage’ than their PC, Chromebook and Android brethren, ramping up Apple adoption in business and education.

The report, which took responses from approximately 300 commercial businesses, 300 K-12 educational establishments, as well as 300 higher education IT professionals and executives from a variety of organisations, also found that 90% of K-12 schools use iOS devices of some description, while...

By James Bourne, 08 March 2017, 0 comments. Categories: Applications, Enterprise Mobility, iOS.

[24]7 toots horn and sounds out ROI for enterprise chatbot opportunity

Another day, another chatbot company looking to crack the enterprise? Well, this time perhaps the story has a little more substance to it.

[24]7, a company based in California, has announced it has secured more than 500 intelligent chatbot deployments across a variety of industries including banking, healthcare and insurance, claiming it is the leader in the field.

Among the customers include Vodafone, whose ‘Hani’ virtual agent answers 80,000 questions per month leading to 75% of customers being...

By James Bourne, 07 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Social.

Majority of enterprise mobility usage described as ‘entry level’ or ‘opportunistic’

Two in five enterprises polled by Synchronoss Technologies say they only use mobility for email, calendar, and other basics, making them less productive than their more advanced brethren.

The study, which focused on more than 500 enterprises with an even split across the US and UK, put the companies into four buckets. 38% were designated ‘entry level’ – the aforementioned simple provision of remote email and calendar and not much else – while 43% were defined as...

By James Bourne, 06 March 2017, 0 comments. Categories: Collaboration, Data & Analytics, Employees, Enterprise Mobility, Productivity.

The Brexit effect on IT investment: What needs to be done from here?

Following recent political events, it’s clear now that the UK, spearheaded by the May Government, is heading for a Brexit. At some point this year, Article 50 will be invoked, officially starting the beginning of the end of our European Union (EU) membership.

A Brexit has huge ramifications for all aspects of industry and businesses really need to be on the ball now - making changes to how they operate and the opportunities they take so that the ‘Brexit effect’ is minimalised and businesses...

By Bill Champness, 03 March 2017, 0 comments. Categories: Data & Analytics, Employees, UX.