Analysing the future of databases and graph technology

Just five short years ago, we saw a huge surge in interest and innovation around database technologies. You’ve heard the reasons behind this interest a million times, so I won’t get into them, but the result was the rapid development of a number of diverse set of databases. We went from a handful of options to hundreds as the industry weighed different models and tested storage in different shapes, sizes and forms. Forward thinking engineers tested and introduced dozens of new data models,...

By Emil Eifrem, 22 March 2017, 0 comments. Categories: Applications, Data & Analytics.

How to get the benefits of a self-service portal across to your employees

A self-service portal may be the ideal solution for your service department to help you increase customer satisfaction and lower costs at the same time, but it’s vital that your employees use it and continue to do so well into the future. This article provides a number of tips for setting up a successful self-service portal – and the key to success lie in providing complete communication.

First, though, let’s define what a self-service portal is as referred to here. Very...

Majority of enterprise mobility usage described as ‘entry level’ or ‘opportunistic’

Two in five enterprises polled by Synchronoss Technologies say they only use mobility for email, calendar, and other basics, making them less productive than their more advanced brethren.

The study, which focused on more than 500 enterprises with an even split across the US and UK, put the companies into four buckets. 38% were designated ‘entry level’ – the aforementioned simple provision of remote email and calendar and not much else – while 43% were defined as...

By James Bourne, 06 March 2017, 0 comments. Categories: Collaboration, Data & Analytics, Employees, Enterprise Mobility, Productivity.

The Brexit effect on IT investment: What needs to be done from here?

Following recent political events, it’s clear now that the UK, spearheaded by the May Government, is heading for a Brexit. At some point this year, Article 50 will be invoked, officially starting the beginning of the end of our European Union (EU) membership.

A Brexit has huge ramifications for all aspects of industry and businesses really need to be on the ball now - making changes to how they operate and the opportunities they take so that the ‘Brexit effect’ is minimalised and businesses...

By Bill Champness, 03 March 2017, 0 comments. Categories: Data & Analytics, Employees, UX.

US hospital pays $3.2m fine after lost device and HIPAA non-compliance

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The Children’s Medical Center of Dallas has paid $3.2 million (£2.58m) to the US government after a lost device in 2009 was found to have breached HIPAA protocol.

The investigation came about after Children’s Health filed a breach report with the Office for Civil Rights (OCR) in January 2010 which indicated the loss of an unencrypted, non-password protected BlackBerry device at the Dallas/Fort Worth International Airport two months earlier. In July 2013, the hospital...

By James Bourne, 07 February 2017, 0 comments. Categories: Data & Analytics, Data Loss, Enterprise Mobility.

Why enterprises who keep their IT models static will face trouble ahead

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IT staff are spending more than 30% of their time on new service requests and resolving issues and only 15% of their time allocated to innovation, according to a new piece of research by Dimension Data.

The move represents a year on year decline by 25%, which represents a warning sign, the company argues; enterprises who don’t evolve their IT models and innovate within them, with the demand for improving customer engagement and the need to crunch ever greater amounts of data rising,...

By James Bourne, 01 February 2017, 0 comments. Categories: Data & Analytics, Employees, IoT.

DDoS attacks grew at CAGR of 68% over past five years, says Arbor Networks

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Here’s news we already suspected: DDoS attacks are getting larger and becoming more frequent and complex with it, according to a report released by Arbor Networks. 

The company, the security division of application and performance management firm NetScout, has released its 12th annual worldwide infrastructure security report, and of the 356 respondents, from a mix of service providers, hosting, mobile, enterprise, and network operators, the threat landscape has been...

By Enterprise AppsTech, 30 January 2017, 0 comments. Categories: Data & Analytics, Data Loss, Malware, Security.

The importance of user adoption when implementing ERP

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Like any of new type of system or process, change management is essential when implementing ERP software. Most managerial staff are aware of this, however, there is one important aspect often overlooked or underestimated that can cause your shiny new system to fall into unraveling disarray. This aspect is human, specifically referred to in this case as ‘user adoption’.

Do not assume you know how employees work

Assuming you know the intricacies of every...

By Lauri Klaus, 27 January 2017, 0 comments. Categories: App Platforms, Cloud , Data & Analytics, Productivity.

Why healthcare is a vulnerable sector for cyber attack – and what can be done about it

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2017 is set to feature greater attacks on internet security; the broad adoption of IoT seen to be easily compromised coupled with data often held on legacy systems is likely to capture attention.

Healthcare represents one of the sectors vulnerable to IoT attacks. As more and more people adopt smart wearables and mobile apps tracking fitness the bank of hackable data for cyber criminals is growing and the value of the information is increasing which makes attacking more rewarding....

By Duncan Hughes, 17 January 2017, 0 comments. Categories: Data & Analytics, Data Loss, IoT, Security.

What 2017 has in store for enterprise analytics – and what you need to do about it

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The last year has seen big changes in how people adopt and use analytics. Many analytics tools today require users to leave the apps they use every day to gain any benefit. This is inefficient and outdated, which is one reason why we have seen adoption of self-service tools decline 20% since 2014.

Today’s users are desperate for something that is better, easier, and more efficient for them to work with in their daily workflows and app usage patterns. In other words, there’s...

By Tom Cahill, 09 January 2017, 0 comments. Categories: Data & Analytics, Employee Education, Employees.