‘Untapped potential’ for AI in the enterprise clear in new report

Artificial intelligence (AI) is becoming ever more pervasive in the enterprise - and a new study from InsideSales.com argues that while more than half of respondents say they don’t use AI at work, the ‘untapped potential’ is certainly evident.

The findings, which appear in a new report on the state of artificial intelligence in the UK in 2017, found 56% of the more than 250 consumers polled believe they do not use AI in the workplace. Other findings show mixed feelings among survey...

By James Bourne, 27 March 2017, 0 comments. Categories: Collaboration, Employees, Productivity.

Organisations are moving towards Slack – but what about the enterprise apps alongside it?

Slack is rapidly becoming one of the most popular enterprise apps – but which is the most popular enterprise app within Slack?

Meet Drum. The UK-based company, which offers a cloud-based web meeting platform, is one of the most frequently used in the ‘plug into the grid’ section of Slack’s app directory. In other words, among the apps which the Vancouver-founded company cite as the best fit for its

By James Bourne, 21 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Productivity.

Why mature DevOps shops are utilising automated security ‘early, everywhere and at scale’

More than two thirds of respondents to a survey conducted by Sonatype say their DevOps practices are either ‘very mature’ or of ‘improving maturity’, with mature organisations weaving automated security into their DevOps practices.

The study, which polled almost 2,300 IT professionals, found only a quarter (28%) of mature DevOps teams believe they were being slowed by security requirements, while 38% of developers in those teams say security is a primary concern.

The link between...

By James Bourne, 21 March 2017, 0 comments. Categories: Collaboration, Development, Employees.

Analysing compliance in the finance industry (Français)

If you work in the finance industry, you'll already be familiar with how 'tickbox' courses work. A set of slide titles down the side; a narration that more than likely just repeats what's written on the slides; an easy multiple choice question at some point to 'prove' that employees understand the course; and a metaphorical tick at the end. Well done, you've ticked off compliance.

But who is that helping - and is it even helping the employer? This whitepaper from Blackboard assesses best practice and ideas to...

By James Bourne, 16 March 2017, 0 comments. Categories: Cloud , Collaboration.

Analysing compliance in the finance industry (Español)

If you work in the finance industry, you'll already be familiar with how 'tickbox' courses work. A set of slide titles down the side; a narration that more than likely just repeats what's written on the slides; an easy multiple choice question at some point to 'prove' that employees understand the course; and a metaphorical tick at the end. Well done, you've ticked off compliance.

But who is that helping - and is it even helping the employer? This whitepaper from Blackboard assesses best practice and ideas to...

By James Bourne, 16 March 2017, 0 comments. Categories: Cloud , Collaboration.

Microsoft rolls out Teams to Office 365 customers: Where do we go from here?

It caused enough ripples when it was released that Slack was compelled to take out a full page advert in the New York Times – and now Microsoft has officially rolled out its Teams product to Office 365 subscribers worldwide.

To define Teams, as the promotional video for the preview put it: “Microsoft Teams is a chat-based workspace that gives people one place to connect and create in...

By James Bourne, 15 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Microsoft.

Enterprise video making ‘quick’ shift to mobile devices, says IBM

There has been a ‘dramatic’ increase in mobile video viewership and resolution in the enterprise, according to a new missive from IBM.

According to data pooled from billions of views across IBM Cloud Video’s enterprise service, mobile viewership had increased five-fold to almost one third of views – 5.8% to 28.8% respectively. More views beget bigger files – the average video file size for the enterprise increased by 29% from 2015 to 2016 – while the company also noted...

By James Bourne, 10 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Mobile.

[24]7 toots horn and sounds out ROI for enterprise chatbot opportunity

Another day, another chatbot company looking to crack the enterprise? Well, this time perhaps the story has a little more substance to it.

[24]7, a company based in California, has announced it has secured more than 500 intelligent chatbot deployments across a variety of industries including banking, healthcare and insurance, claiming it is the leader in the field.

Among the customers include Vodafone, whose ‘Hani’ virtual agent answers 80,000 questions per month leading to 75% of customers being...

By James Bourne, 07 March 2017, 0 comments. Categories: Collaboration, Enterprise Mobility, Social.

Majority of enterprise mobility usage described as ‘entry level’ or ‘opportunistic’

Two in five enterprises polled by Synchronoss Technologies say they only use mobility for email, calendar, and other basics, making them less productive than their more advanced brethren.

The study, which focused on more than 500 enterprises with an even split across the US and UK, put the companies into four buckets. 38% were designated ‘entry level’ – the aforementioned simple provision of remote email and calendar and not much else – while 43% were defined as...

By James Bourne, 06 March 2017, 0 comments. Categories: Collaboration, Data & Analytics, Employees, Enterprise Mobility, Productivity.

Why a potential trillion dollar B2B bot industry has a “decade of innovation” to come

(c)iStock.com/Bakal

MWC From Domino’s Pizza, to Uber, to Bank of America, bots are one of the hottest properties in business tech right now and opening up new avenues. Yet according to Beerud Sheth, CEO of chatbot platform provider Gupshup: “I see a decade’s worth of innovation yet to come.”

At Mobile World Congress, Sheth was fielding multiple queries as your reporter sidled up for a chat; something of a revelation given the location was the traditionally relatively sparsely populated Hall...

By James Bourne, 27 February 2017, 0 comments. Categories: Collaboration, Development, Enterprise Mobility.