CIO digital strategies across Asia analysed with Gartner survey

A series of missives from analyst firm Gartner has shed light on the CIO’s digital strategy across Asia – with some interesting results.

The company has chosen three geographic areas – China, India, and south-east Asia (SEA) – and found that China is ‘preparing for a digital ecosystem surge’, India is on the road to digitalisation but with serious skills gaps, and south-east Asia CIOs are expected to get better than expected results from only moderate increases in IT...

By James Bourne, 24 March 2017, 0 comments. Categories: CIO, Employees, Enterprise Mobility.

Enterprises using ‘portal’ apps on rise with Android becoming more dominant, study finds

A new study from enterprise app platform provider Fliplet confirms Android became more dominant in the enterprise in 2016, with consumer-facing apps similarly gaining in popularity.

The findings were released in the company’s 2017 enterprise mobile app report, and found of its more than 35,000 users of apps built on its platform, Android secured 42% of activations in 2016, up from 23.4% the year before.

The number of apps created by businesses on average went up to more than 10 (10.6) in 2016, again a...

By James Bourne, 23 March 2017, 0 comments. Categories: Applications, Design, Development, Employees, Enterprise Mobility.

The good, the bad and the ugly: The technology conflict which threatens field services

Clint Eastwood’s classic spaghetti western was released in 1966; its movie theme is rated as one of the most memorable, but it is its name: “The Good, The Bad and The Ugly” that seems to be an ideal description of the dilemma facing both, asset owners and service providers in today’s field service market.

To explain, if your company is a utility or a commercial asset owner ( e.g cable company) and you have replaced your own field techs with an outsourced model of a...

By Mary Brittain-White, 22 March 2017, 0 comments. Categories: Development, Employees, Enterprise Mobility.

Why mature DevOps shops are utilising automated security ‘early, everywhere and at scale’

More than two thirds of respondents to a survey conducted by Sonatype say their DevOps practices are either ‘very mature’ or of ‘improving maturity’, with mature organisations weaving automated security into their DevOps practices.

The study, which polled almost 2,300 IT professionals, found only a quarter (28%) of mature DevOps teams believe they were being slowed by security requirements, while 38% of developers in those teams say security is a primary concern.

The link between...

By James Bourne, 21 March 2017, 0 comments. Categories: Collaboration, Development, Employees.

A note to CEOs: Shadow IT is not someone else’s problem

Trends like bring your own device (BYOD) and bring your own app (BYOA) – or shadow IT as some industry observers call it - are fast spreading throughout the workplace.

On the whole, they are welcomed by the enterprise for the additional flexibility and productivity benefits they bring.  After all, letting employees use their own phones and apps for work tasks saves time and investment on new IT, right?

But there’s a catch.

Alongside the benefits, shadow IT is also allowing fresh...

By Omri Sigelman, 16 March 2017, 0 comments. Categories: Applications, BYOD, CIO, Employees, Enterprise Mobility, Security.

Mobility challenges remain – but the ROI for mobile-enabled workers cannot be ignored

Rapid mobile app development (RMAD) adoption is increasing, as the return on investment (ROI) of mobile-enabled employees continues to rise, according to a new study published by PowWow Mobile and the Enterprise Mobility Exchange.

“It’s no secret that enterprise applications have been long known to be complex, cumbersome, and promote terrible user experiences,” the report warns. “That all needs to change if companies are going to successfully realise the pillars of enterprise mobility...

By James Bourne, 14 March 2017, 0 comments. Categories: Applications, Employees, Enterprise Mobility, MBaaS, RMAD.

How to get the benefits of a self-service portal across to your employees

A self-service portal may be the ideal solution for your service department to help you increase customer satisfaction and lower costs at the same time, but it’s vital that your employees use it and continue to do so well into the future. This article provides a number of tips for setting up a successful self-service portal – and the key to success lie in providing complete communication.

First, though, let’s define what a self-service portal is as referred to here. Very...

Majority of enterprise mobility usage described as ‘entry level’ or ‘opportunistic’

Two in five enterprises polled by Synchronoss Technologies say they only use mobility for email, calendar, and other basics, making them less productive than their more advanced brethren.

The study, which focused on more than 500 enterprises with an even split across the US and UK, put the companies into four buckets. 38% were designated ‘entry level’ – the aforementioned simple provision of remote email and calendar and not much else – while 43% were defined as...

By James Bourne, 06 March 2017, 0 comments. Categories: Collaboration, Data & Analytics, Employees, Enterprise Mobility, Productivity.

The Brexit effect on IT investment: What needs to be done from here?

Following recent political events, it’s clear now that the UK, spearheaded by the May Government, is heading for a Brexit. At some point this year, Article 50 will be invoked, officially starting the beginning of the end of our European Union (EU) membership.

A Brexit has huge ramifications for all aspects of industry and businesses really need to be on the ball now - making changes to how they operate and the opportunities they take so that the ‘Brexit effect’ is minimalised and businesses...

By Bill Champness, 03 March 2017, 0 comments. Categories: Data & Analytics, Employees, UX.